REQUEST Satisfaction

Do you know your customers’ satisfaction level?

With REQUEST Satisfaction, monitor your customers’ satisfaction level and needs, and measure the opinions they express about your competitors.

  • Understand your B2B customers’ perceptions.
  • Identify levers for loyalty and improvement.
  • Satisfaction benchmark: you vs. your competitors.
  • Customized surveys, 100% adapted to your sector.
  • A tool to strengthen your quality certification.
Contact our teams

Discover your B2B customers’ satisfaction level

Assess perceptions

Request Satisfaction helps you understand how your customers perceive your company, your services, and your teams, to better align your promises with their experience.

Identify loyalty levers

Our surveys reveal the frustrations, needs, and expectations of your B2B customers, allowing you to prioritize improvements and sustainably increase satisfaction.

Compare yourself to your competitors

Measure customer satisfaction against your competitors and identify what differentiates you in your market.

Support your quality initiatives

Request Satisfaction provides you with accurate, actionable data to integrate into your continuous improvement processes and certifications such as ISO 9001.

THE REQUEST APPROACH

Request Satisfaction offers an in-depth approach to understanding B2B customer perceptions. It allows you to collect precise feedback while identifying loyalty drivers, as well as customer expectations, frustrations, and suggestions. Surveys are tailor-made to specifically address the challenges of your industry, targets, and products, ensuring maximum relevance. This reliable and neutral data strengthens your strategies.

Discover what your customers really think of you

Boost your B2B customer satisfaction. Leave nothing to chance: measure, improve, and excel with Request Satisfaction!

Ready to discover your customers’ perceptions?
Contact our teams